Workers' Compensation
Workers' Comp
Case Management
Claims generate documents faster than any inbox can absorb them. Syncra classifies each one, attaches it to the claim, tracks the filing window, and records who handled it.
Start Your Free DemoA claim is a document stream, not a file
Between the initial report and resolution, a workers' compensation claim accumulates medical records, treatment updates, employer correspondence, and filings — arriving from multiple sources on no particular schedule. Each one carries a deadline that is not written on it.
Syncra treats the claim as the organizing unit. Every document that arrives is typed, attached, dated, and assigned, so the state of the claim is legible at any moment.
Built for the specifics of comp work
Medical record handling
Records are classified as their own type, attached to the claim, and routed to the reviewer responsible — under the same access controls as any protected document.
Statutory deadline tracking
Dates lifted from incoming documents become tracked deadlines on the claim calendar rather than reminders in someone's head.
California compliance safeguards
Access, retention, and audit requirements are enforced at the record level so compliance is a property of the system rather than a habit.
High-volume intake
Classification happens on arrival, so a burst of twenty records does not become a triage backlog.
Claim team access
Paralegals, attorneys, and support staff work the same claim with permissions scoped to their role.
Complete claim history
Every classification, assignment, and approval stays attached to the claim, so its history reads as a single record.
How a claim runs
- 01
Claim opened
The matter is created with its team, and every subsequent document attaches to it.
- 02
Records arrive and are typed
Medical records, reports, and correspondence are classified and dated on intake.
- 03
Deadlines surface
Extracted dates appear on the claim calendar with the responsible owner attached.
- 04
Review and approval
Reviewers act in the workspace; each sign-off is recorded against the document.
- 05
Filed and auditable
Documents are filed against the claim with their handling history preserved.
Questions firms ask
- What makes workers' comp document handling different?
- Volume and deadlines. A single claim generates a continuous stream of medical records, reports, and correspondence, each with its own filing window. The risk is rarely a missing document — it is a document that arrived and was not acted on in time.
- How does Syncra handle medical records?
- Medical records are classified as their own document type, attached to the claim, and routed to the reviewer responsible for them. Because they contain protected health information, they follow the same access controls as any other sensitive document.
- Does it track statutory deadlines?
- Dates extracted from incoming documents become tracked deadlines on the matter calendar, so the filing window is visible against the claim rather than held in someone's notes.
- Can support staff and attorneys work the same claim?
- Yes. Matter team membership determines access, so paralegals and attorneys see the same claim record with permissions appropriate to their role.